Have questions about Glen 20?

  • Glen 20 disinfectant products can kill 99.9% of germs/bacteria (E.coli, S.aureus, Salmonella) as they contain active substances with bactericidal activity. Our products have been tested according to appropriate Australian standards. *Refer to label for the list of bacteria

  • Glen 20 has built significant reputation in being effective at eliminating 99.9% of germs such as E.coli, S.aureus and Salmonella. Our key disinfectant products have been tested by an independent specialist laboratory, in line with the appropriate international standards. Specific Glen 20 products have been shown to be effective against the COVID-19 virus, when they are used according to on-pack instruction. These are listed on the Australian Register of Therapeutic Goods (ARTG) for use against the COVID-19 Virus.

  • Regarding the disinfection of surfaces, Centers for Disease Control and Prevention/WHO advice is to:

    • Clean AND disinfect frequently touched surfaces daily.
    • If surfaces are dirty, clean them. Use detergent or soap and water prior to disinfection.

    Contact your Local Health Authority for more information.

  • Some Glen 20 products may need you to rinse thoroughly after use. To find out if your product requires this, please visit its product description page or refer to the label at the back of the pack.

  • Glen 20 should not be used directly on food or to disinfect your hands. Make sure you follow the on-pack instructions and use the product as intended. For guidance on disinfecting hands and food, it is best to consult the guidelines from the World Health Organisation or the Australian Department of Health so you can be sure you have the latest information. If you have any additional concerns, please contact your healthcare provider or ring the national Coronavirus Health Information Hotline on 1800 020 080.

  • To make sure you’re using your Glen 20 product at its most effective, read and follow the instructions found on the label. For more, check out its product page on our website or our helpful articles for cleaning tips and tricks.

  • Glen 20 is recommended for most hard, non-porous surfaces in your home such as kitchens, sinks, bathrooms, rubbish bins and more. Please always follow the instruction on the label before using any of our products. Glen 20 is not recommended for include use on brass, copper or aluminium or painted wood surfaces. Make sure you rinse toys or surfaces that directly contact food with potable water after using Glen 20.

  • At Glen 20, we prioritise the safety of our products for your use. If you would like to access the Material Safety Data Sheet for our products, please refer to here. <http://www.rb-msds.com.au/product/product_display.aspx?intProductID=66>

  • When Glen 20 products are correctly used, they can be used around pets. That being said, pets should not be allowed to lick or walk over surfaces that are wet and freshly disinfected. Always read the label and product information and use only as instructed.

  • Glen 20 has some products that are appropriate for cleaning children’s equipment. However, equipment should be thoroughly rinsed with water after disinfection using Glen 20 products. Please refer to the product description for your specific product and the directions on the label to learn more.

  • We strongly encourage for our consumers to recycle product packaging where possible. See product packaging for recyclability information.

  • Glen 20 products are available through our retail partners at their physical locations or through their online retail platforms. Currently, our products are not available for purchase directly from our website. To find out more, please visit our Where to Buy page.

Customer Service

Hello, if you need to get in touch with us, you can do so using the contact information below.

If you have any product related queries, you can call us at:

1800 022 046

You can also write to us at the adress below

Consumer Relations Reckitt Benckiser L47, 680 George Street Sydney, NSW 2000 Australia

Email: consumercare_au@rb.com